SERVICE AND SUPPORT

SERVICES AVAILABLE THROUGH MANNCORP

Manncorp is dedicated to providing our customers with the help they need. From initial installation to routine maintenance, our team is ready to offer support. Giving customers the tools they need through training services is a top priority for us. By texting, calling, emailing, or filling out the Service Request Form on this page, one of our team members will gladly reach out with advice and resources.

MANNCORP REMOTE SERVICES

VIDEO WALK-THROUGHS

Watch instructional demo videos or get explanations in real-time conferences.

REMOTE DIAL-IN

Have key features of your machine demonstrated through Team Viewer.

AUTOMATED TROUBLESHOOTING

Get problems solved simply and effectively with automated machine troubleshooting.

1-ON-1 Q&A SESSIONS

Find the right answers to your program or software questions.

REQUESTING SERVICE AND TECHNICAL SUPPORT

If you have purchased equipment from Manncorp and it is under warranty, you can use the form below to get in touch with our service team for assistance. Most problems can be solved remotely, using our diagnostic software. In all other eligible cases, on-site service or in-house repairs will be scheduled as soon as possible.

LEARN MORE ABOUT OUR SUPPORT PROCESS >


SERVICE REQUEST FORM

To submit a request for service from our team at Manncorp, fill out the form below. For the most accurate results, please provide as much information as possible. A team member will contact you shortly.

CONTACT OUR SERVICE TEAM

215-830-1205
service@manncorp.com

WHAT OUR CUSTOMERS ARE SAYING

"The support and service have been excellent. Someone is always around and ready to help."

- OWEN OSBORN, CRITTER & GUITARI

"I want to thank Manncorp for the fine products...we're glad we chose Manncorp's machine."

- STAN HARRISON, HARRISON LABS INC.

"Manncorp has been responsive to our needs."

- RON RAPCZYNSKI, NK TECHNOLOGIES

OUR DEDICATION TO CUSTOMERS

We take pride in ensuring that our customers can reduce equipment downtime by getting new equipment up and running, repairing broken machines, and answering questions - all as quickly as possible.

  • CALL OR TEXT ANYTIME

As a Manncorp customer, you have access to our direct service number.

  • SERVICE MANAGERS ON-SITE

Our service team is available on both the East and West coasts to offer front-line support.

  • STANDARD AND EXTENDED WARRANTIES

New equipment will come with a 1-year warranty and the option of extending your coverage annually.

  • WORLDWIDE SUPPORT

We will accommodate time differences, provide remote diagnostics, and travel to any country* to offer repair or set-up services for our global customers. *Unless travel is restricted.

WARRANTY COVERAGE

SERVICE AND REPAIRS

The Standard Equipment Warranty includes complete support from our service team and covers all necessary part replacements for one year. The warranty excludes parts that often require replacement during routing maintenance (i.e. nozzles, belts, filters, bulbs, etc.). The cost of labor during repairs is often waived for those under warranty. However, if a service tech must be sent for an on-site repair, or if the machine must be shipped to a Manncorp location, those related expenses will be the responsibility of the customer.

FOR MORE INFORMATION ABOUT COVERAGE, PLEASE VISIT OUR WARRANTY PAGE

*Manncorp reserves the right to adjust service and warranty policies on a case-by-case basis or as needed.


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